Pivot Lock Shoe

Question

I have vinyl double hung windows purchased in 1997 locally from Associated Materials in Ohio under the Alside brand name. The window model name is Ultra Maxx. The metal pieces on the pivot lock shoes on some of the windows are broken. I am interested in replacing the pivot locks and also the weather stripping. I am having trouble identifying the pivot lock shoes. I have attached a couple pictures and I have not yet removed these pivot lock shoes from the frames. From the best I can tell the measurements of the pivot lock shoes are 1 5/16" wide x 2 1/8" high x 9/16" thick. I am not seeing anything on your website with these exact measurements. Can you help identify these items?

Casey · Accepted Answer

Hello,

We'd be happy to help but we'll need to see a photo of the pivot shoe removed from the window to compare it to our replacement options. We will also need accurate measurements on the width and thickness of the shoe, which is impossible to get with the hardware still installed. Thank you!