Pivot Shoe & Spiral Balance

Question

I need a 3/8" thick pivot shoe. It looks like your number 15-045 should do the trick. You recommend the 900 series spiral balances which are 3/8". I have 5/8" balances now with a black tip. The window weighs 13 pounds. My question is should I use your 900 series balance and what tip or can I use your 600 series balance (also what tip) with this shoe?

Paul · Accepted Answer

No, if you have 5/8" diameter tilt window balances you should use our Series 600. Can you confirm that you have the 15-045 pivot shoe? If you can, remove it from the window and show me a few pictures of it. Please also give me its width and thickness.

You should also confirm the weight of your window sash, or the color of your tip. A black tip is for exceptionally heavy windows, and 13 pounds is relatively light.