Pivot Shoe for Double-Hung Window w/ Spiral Balances

A home owner from Arlington, VA says:
spiral balance: 16" long, 3/8" diameter
pivot shoe based on broken pieces: 5/8" deep, 1.5" wide, ~2" long based on similar shoe on another window
Thumbnail of the uploaded file named IMG_3898.JPG
Thumbnail of the uploaded file named IMG_3900.JPG
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. Can you recheck your measurements? A pivot shoe that is 1-1/2" wide is pretty unusual. If it's 1-1/4" instead, see our 15-047. Go over the dimensions and see if this could work for you.

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.