Pivot Shoe replacement

A landlord from Georgia says:
I can't decide if I need the part #15-134 or #15-212.
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Bob from SWISCO responded:

Thanks for writing in. It really comes down to dimensions. You need to remove your pivot shoe from the window, measure its width and thickness (the two most critical pivot shoe dimensions), and compare those measurements to what's listed for both the 15-134 and 15-212. If you need help removing your pivot shoe, see the video below.

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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