Pivot Shoe and Channel Balance Assistance

Thanks for writing in. To be clear, you do not remove the clip and cord from the balance; this in fact would possibly be dangerous due to the spring strength of the balance, and it's also not necessary since individual components of channel balances are not meant to be replaced separately; when the balance breaks, the entire part must be replaced. 

As far as your pivot shoe, you don't necessarily need the jamb spreaders to remove them. See the videos below concerning removing the pivot shoe, as well as how to remove and replace the tilt window channel balance. Once you're removed the channel balance, please measure the length of the metal channel and show us pictures of any fittings or attachments on the balance, as well as of any stamp code on the metal channel. From there, we'll do our best to narrow down what you need. Thanks.