Pivot lock shoe?

A home owner from Rhode island says:
May 17, 2020
Hello Sir/Madam,

I'm looking to repair my windows in my newly bought condo. None of the windows stay open and have broken horshoe looking parts/coils on the sides. I am unsure of what parts I need. I believe it's called a pivot lock shoe for spring balance windows? I'm not 100% sure and figured I'd ask the experts!
The measurements are approximately depth 1/2 inch x length 7/8 inch x width 1 inch.
I have also looked everywhere for a manufacture name for the window and can not find it anywhere! Sorry this doesn't help.
I'm hoping I don't need to replace the windows.

Thank you!
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Bob from SWISCO responded:
May 19, 2020

Thanks for posting! This looks like either a 15-178 or 15-188 Pivot Shoe. Double-check your dimensions to see which matches best. For details on how to remove and replace these pivot shoes, see the video below.
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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