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Casey from SWISCO responded:
August 23, 2018
Hello Laurel, Pivot shoes are used in tilt windows. Essentially, the bottom of your balance hooks into the pivot shoe at the bottom of your jamb. The pivot shoe also has an insert for your pivot bar that attaches to the bottom of your window sash and allows you to tilt out the window. You don't need to replace them unless they're broken. If you do need replacements, send us some pictures of yours removed from the window and some dimensions. We will be happy to match you up with a replacement. Thank you! |
