Pivot shoe for older RSVP windows

A quick learner from Pennsylvania says:
We have older RSVP windows the pivot shoe housing is broken. Do we replace both shoe and balance springs or can a new shoe be attached to existing parts and how is this done. Most videos for replacement show both parts already attached or is this purchased as on unit.
Thumbnail of the uploaded file named 38D01066-D40E-47AE-8A72-E2CAE5277BA6.jpeg
Thumbnail of the uploaded file named 8A3FAC8F-FB3C-4A5F-A7F0-F33999BE5976.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for writing in. Most coil balance systems are sold in separate, modular units. If your existing coil balances and housing appear undamaged, you could get away with just replacing the pivot shoe. The coil springs should screw-in to the pivot shoe. This pivot shoe looks like our 15-175, which is compatible with our Series 152 Coil Balances. Let us know if you have any other questions.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.