Pivot shoe

A handy person from Rogers AR says:
December 12, 2022
Pivot shoe broke and needs to be replaced. I cannot find a brand name anywhere, glass or frame. Bought home new but 17 years ago. Probably came from Home Depot or Lowes. That's all the help I can offer. Thanks.
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Casey from SWISCO responded:
December 12, 2022

Hello,

It looks like the pivot bar that connects the sash to the pivot shoe is also broken. We may be able to provide a replacement but we would need to see an undamaged pivot bar removed from one of your windows, along with written-out dimensions, to compare to our inventory. 

We'll also need to see your pivot shoe uninstalled, as well as confirm the exact width and thickness. Thank you! 
A handy person from Rogers AR says:
December 12, 2022
Need a little help un hooking the spring from the pivot shoe also Here are pics from the bar. Might need a few.
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Casey from SWISCO responded:
December 12, 2022

Great, your specifications look like a match to our 26-030 pivot bar. 

We also offer the video below to help your remove your coil balance assembly. 
Coil Balance Shoe, Slate Blue
Coil Balance Shoe, Slate Blue
15-177
$3.47
PivotTrue Pivot Bar
PivotTrue Pivot Bar
26-030
$1.92
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How to Remove a Pivot Shoe (Cutout Method)
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