Pivot shoe

A quick learner from Boston says:
March 11, 2023
1994 made; installed in home? window will not stay up ? string balance seems just one side. Window does not lock in
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Casey from SWISCO responded:
March 13, 2023

Hello,

We'd be happy to help but we would need to see an undamaged balance assembly and pivot shoe removed from the window to compare to our inventory. We've related a few videos on this page to help you through the process. Thank you! 
Pivot Shoe, 17/32" Thick
Pivot Shoe, 17/32" Thick
15-105
$5.97
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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