Pivot shoe and no cutout in channel?

Question

Need to replace this pivot shoe. Spiral balance is colored red. Am not finding a cutout to remove pivot shoe. Is that common? Do I make a cutout near the top of the channel? Thank you, Bernie

Casey · Accepted Answer

Hello,

You are correct that you would need to make a cutout in the window jamb to replace the pivot shoe if there is not one there already. See our video below to walk you through the process.

From there, we'll need you to write out the exact width and thickness of your shoe to narrow down your replacement options. Thank you!