Pivot shoe for dual balances

Hello,

We'd be happy to look into this for you but, unfortunately, we won't be able to identify your hardware while it is installed. We would need to see your pivot shoe removed from the window and have you write out the exact width and thickness to narrow down your options. Thank you. 

Unfortunately, most of our pivot shoes could support two spiral balances, which is why we'll need more information to narrow down your options. As long as the shoe and cam are relatively intact, I see no reason why you wouldn't be able to reinstall it until the new parts arrive. 

Even if the shoe is too damaged, you could still rest the sash in the frame and lock it until your order arrives, you just wouldn't be able to open the window. In the meantime, you are welcome to look through our selection of replacement shoes here.