Pivot shoe from unbranded window

A quick learner from Philadelphia, PA says:
Hi there,
I have a broken pivot shoe and spiral balance from a window with no identifiable markings. The pivot shoe is 2?x1.25?x.5?. I didn?t see any options that had the similar curved metal piece, so I was hoping for an alternate suggestion. Thanks!
Melissa
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Paul from SWISCO responded:

Your pivot shoe has been discontinued. We offer the 1-1/4" wide by 17/32" thick, 15-219 as a replacement, though. Please compare your parts to ours. If your spiral balance is 5/8" in diameter you'll want to choose a Series 600 balance replacement. If your balance is 3/8" in diameter, you'll want to look at the Series 900 spiral balance. You might also want our charging tool, 75-006, to help in the installation. See our media guides for more help.

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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