Pivot shoe placement - tilt-window repair

A home owner from DE says:
How do you decide where in the channel to locate the pivot shoe prior to attaching the spiral balance?
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Casey from SWISCO responded:
Hello,
As shown in our video below, it's a good idea to lock the pivot shoes in place a few inches above the window sill, slightly staggered to make reinstalling the window sash easier. Thank you!
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