Pivot shoe replacements

Home Owner from Marion, OH

Hello!

I'm trying to find the correct Pivot Shoe replacement for the windows in my house. I ordered part #15-220 recently and I found that they are not the right width (slightly narrower so under tension they are slipping off of the window frame. Also, the top slots where the balancer springs lock in are angled and will not receive the pins on the balance spring.

The original pivot shoes had soft metal(lead, maybe?) inserts which fit in the top of the pivot shoe. Over time the metal inserts weakened and broke.

I have not been able to determine the manufacturer of these windows. The house was built in 1999.

Thanks in advance for your assistance.

Jon 

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4 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you but we are not able to make out accurate dimensions from photos. We would need you to write out the exact width and thickness of your pivot shoe to narrow down your options. Thank you.  

Home Owner from Marion, OH
Width: .95 inch / 24.3 mm

Thickness: .55 inch / 14 mm

Height: 2.0 in / 51 mm
Paul
Paul from SWISCO
SWISCO
Expert

Unfortunately, the company that made your balance system, Unique Balance Company, went out of business. We believe the 15-179 pivot should work as a replacement for your window. Note that this shoe measures 15/16" wide by 9/16" thick as shown below. Look it over and see what you think. 

Alternate image for 15-179
Alternate image for 15-179

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