Pivot shoe and spiral balancer

A handy person from Greensboro says:
The shoe is approx 2 in by 5/8 In by 1 1/8. The spiral spring is 28 inches long and the diameter of it was around 7/16. These windows are vinyl from 2001. Can't figure out manufacturer. Looking for replacement parts and prices.
Pivot shoe and spiral balancer
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Paul from SWISCO responded:
Hm... You didn't give dimensions (width and thickness) of the pivot shoe, so it's hard to say. Look at our 15-178 and 15-188 as a possible match. We included some media guides to further help you, and they should be visible on the right side of this page.
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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