Pivot shoes

A handy person from pensacola Fl says:
2 1/16" Tall 1" wide 9 1/16 - 5/8 thick this look like the same shoe for another window in my unit but one has 2 balances and the other has one. Can the same shoe work on both? What part do you recommend.

thanks joe
Thumbnail of the uploaded file named pivot.jpg
Profile picture of Bob
Bob from SWISCO responded:

Hi Joe, thanks for posting. I'm afraid I need a little more information. Could you show the pivot shoe removed from the window? And double-check the dimensions? This will let us narrow down a possible replacement. As for whether or not you can use the same shoe: yes, it's possible it's the same shoe in your other window, as the pivot shoe could certainly support more than one balance. But best to identify to be safe. Thanks!

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)