Pivot shoes

A handy person from Cape May, New Jersey says:
I am looking for Pivot Shoes for this window but don't know the manufacturer. Can you help me?

Thanks

John
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Paul from SWISCO responded:

Hello and thank you for your patience with us. With your pivot shoe still installed in the window, we cannot make an accurate recommendation on a replacement. You will need to remove the part completely out of the window and upload photos of the shoe for us to see. We will also need for you to type out the width, height, and thickness measurement. I am going to include a video below if one of the more common ways to remove the pivot shoe from the window. 

A handy person from Cape May, New Jersey says:

I have removed the broken pivot shoes. I also removed one that is still intact. See photos

It is 2"x1-1/4"x9/16"

I think it is the 15-231

Should I just order it online?

Thanks

John

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Paul from SWISCO responded:

Thank you for replying back to us with photos. Your pivot shoe does in fact look very close to our 15-231 pivot shoe. You just want to confirm your measurements are a match. If so, you can place an order directly on our website, or contact the customer service department and place an order over the phone. 

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