Placeing an order

A landlord from New Orleans says:
March 31, 2011
My order is for (2) white tip, 30 inches, 400 series, 3/8 spiral balances.

A balance tool for non tilt.

I can't get the order page to accept the information that I need a white tip.

I also need (4) EACH latches and keepers as shown in photos.

Leonard
user submitted photo of window lock
Profile picture of Mike
Mike from SWISCO responded:
April 4, 2011
Good morning, Leonard.

We appreciate your patience, however we have not been able to locate a replacement lock and keeper for your application. If we come across hardware that we believe will work, we will post an update on the discussion board, and you will be notified by email of this update.

Thank you for posting.
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