Plastic part that engages the balance on CWS Aluminum Window

Question

The part is attached on the left and right edge of the window to engage the spring loaded balance. It fits the top edge and is held in place by a single screw. it is prone to being broken after years of use and probably abuse

Casey · Accepted Answer

Hello,

It sounds like you need replacement top sash guides. We should be able to match you up with a replacement but we'll need to see a picture of an undamaged guide removed from the window with some dimensions to compare to our replacements. In the meantime, take a look at our selection here. Thank you!