Casey from SWISCO responded:
December 2, 2022
Hello, We'd be happy to look into this for you but we would need to see photos of the roller fully removed from the sash to compare to our inventory. Thank you. |
Dave Sr. from SWISCO responded:
November 27, 2023
Thanks for posting! Once the sash is removed, you should be able to pry the roller housing out using a small, flat blade screw driver. |