Please Help 1281741 order

Home Owner from Livermore Ca

I recently purchased the Swisco 82-081 handle set for my sliding glass door. Upon installation, we realized that the mortise lock we had, would not work with this handle. The handle lever arm had a square hole and the mortise lock I had had a slat.

I then purchased the Swisco 82-269 mortise lock. It just came in today and I tried to install it. When I screw the 82-269 mortise lock into the aluminum piece from the door, the square hole for the handle lever arm is behind the aluminum door piece.

I don't know what to do!!

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2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm not sure what the issue is, either. Would it be possible to see the old mortise lock and handle set? That may help us get an idea of what you have and what can be done.

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