Please Help Identify Replacement Part

Quick Learner from Langley, British Columbia

Jun 25, 2024 9:30 pm

We have a broken channel balance that we are looking to replace.

The marking is 20-4 BE5 CMC 75
The channel length is 21"
The channel width is 1/2"

Thank you! Can you please also advise if you ship to Canada?

6 Replies

Emily from SWISCO

Jun 27, 2024 11:12 am

Hi there!

Thanks for reaching out to us. It looks like our part identifier is having some technical difficulties. Can you try uploading your photos again for us? If they still don't come through, you can email them to help@swisco.com with reference number D329559.

Quick Learner from Langley, British Columbia

Jun 28, 2024 8:20 am

Re: D329559

Hello,

In response to Emily's message on the above-noted request, please see attached photos.

Thank you!

Savannah

4 user uploaded images

Emily from SWISCO

Jun 28, 2024 2:20 pm

Perfect, thank you very much Savannah! We're happy to help with this. Please allow us to confirm a few details on our end regarding the replacements. I will reach back out ASAP!

Emily from SWISCO

Jul 3, 2024 9:00 am

Hey Savannah, we're still looking into this! I apologize for the wait but we truly appreciate your patience.

Emily from SWISCO

Jul 9, 2024 8:54 am

Thanks so much for waiting! We have the ball rolling on this. I'll go ahead and email you a purchase link for (2) balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time and there is a chance it could take longer.

Please let us know if you have any questions!