Please confirm what balance I have

A home owner from Parker, CO says:
I think I need parts S385-27 (2640) and 16-002.
The aluminum portion of the balance is 27" long.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Yes, very good observation! I agree with your assessment. Just make sure that the nylon attachments are the same size on your balance as what's shown for our Series 385.
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