Please help me identify balance, so I can place an order

A home owner from USA says:
Good Morning,

Allow me to send you five photos of a broken balance I would like to replace.

It is a 1/2
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner says:
Thanks for the quick check! I now know what to get and will go straight to your order site. Wonderful service.
Profile picture of Tom
Tom from SWISCO responded:
My pleasure. If you need anything else, let me know.
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