Hello,
We'd be happy to help but we would need to see an undamaged balance removed from the window, including both the top and bottom attachments, to compare to our inventory. Thank you!
sorry for such a late reply, here are top and bottom
I feel like this one you guys have might work:
https://www.swisco.com/30-inch/pd/Series-385-Channel-Balances/S385-30?gclid=Cj0KCQiAvP6ABhCjARIsAH37rbTaGrB0MSVza5SKbWQ4yX_4LosLrTDdT6wBjnwUtDOwE9ZIDswZK18aAlliEALw_wcB
Also, how long does the shipping take?
With this combination of attachments, you could have either an S380-30 or S385-30 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2960 spring strength options for your replacement balances.
You'll be given multiple shipping options to choose from once you add the items to your cart and input your postal code. Thank you and let us know if you have any other questions or concerns.
