Plygem replacement window pivot

A contractor from mass says:
I believe this is from a plygem replacement window. I had an item # from one of the other windows and google search of the # led me to believe plygem made the windows. Size is 1 1/4 wide, 1 5/16 tall, and 9/16 deep. uses a series 160 coil balance.

A customer submitted photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. Unfortunately, we do not have this type of balance system. That said, please take a look at our 15-140 coil balance shoe, 15-143 coil bushing, and 15-144 coil bushing cap. Also take a look at our Series 150 coil balance. Do you think that this system could substitute your current hardware?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at