Possible Replacement Parts?

Home Owner from California
I am looking to see if my old windows can be salvaged. I cannot find information on the windows about the manufacturer. I was able to find a sticker on one, but that was not especially helpful.

The cables that connect the window to the opening mechanism have broken on a few of the windows, and I was hoping I could replace the cables or the mechanism if possible. It appears that the window sash cannot be removed, so it's hard to see what's going on. It seems like the mechanism is actually located at the top of the window, and not in the jamb... but I'm not exactly sure. There is a black piece of plastic in the jamb, but I'm hesitant to peel it back without knowing more about the window. Any help you can provide would be greatly appreciated!
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello!

It sounds like you might need a new channel balance. We'd be happy to help but we'll need you to remove an undamaged balance with the end attachments intact to compare to our inventory.

Thank you so much! 

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