Purchasing replacement sprial balances

A home owner from Marlton, NJ says:
I'm trying to purchase new spiral balances. The old ones I just removed are both white tip. However, the window sash weighs 11.5 lbs. Should I purchase red tip replacement sashes instead? Thanks for your advise.
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Tom from SWISCO responded:
Yes! If your sashes weigh 11.5 pounds, then Red Tip is definitely the better option. White Tip balances would not be able to support that weight very well.
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