ROW Casement Hook Broken

A handy person from Wilmington NC says:

September 25, 2018

During hurrucane Florence our left side ROW (about 18" x 32") casement leaked. Our right side did not. On inspection today we found the "hook" was broken on left casement. Pics attached.This is the part U need. 27 1/2" x 1 1/4" x 5/16" How to get replacement? Thanks.

A handy person from Wilmington NC says:

September 28, 2018

My casement window has no external latch. It relies on an internal metal strip that has a "pusher" at bottom and a "claw" at top, connected together so that when window closes it engages the claw onto a metal tab on the window thereby latching it. The plastic claw is broken and I want to replace it. Can you help me? Thanks, Jackie
ps - my previous post thread I can not find.

Tom from SWISCO responded:

October 2, 2018

Thanks for your patience during this busy season. We don't have an exact match for this hook, though we have a couple products that are similar in design. Look at our 36-010 or maybe our 36-009 and see if you could adapt either of these to work with your casement window.

If not, you may want to check an older mom and pop store in your area. There's a good chance these exact parts aren't around anymore, but an older shop may have a box laying around in a back room, if you're lucky.

Bottom Vent Hook Set

36-009

$7.19

Top Nylon Vent Hook Set

36-010

$10.12

How to identify casement and awning operators

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.