Tom from SWISCO responded:
May 19, 2020
That looks to be our 82-082. According to our records you posted about this around 3 years ago. These are definitely supposed to last longer than 3 years. Can you tell me exactly what's going wrong? If these keep breaking for you then there may be something else at play that's causing your door to not function properly. |
Tom from SWISCO responded:
May 21, 2020
I'm afraid that I don't have a phone line, due to the sheer number of questions I receive a day. We pretty much have to do this online since the wait time can be a couple days at a time between responses. If your door has bad rollers, then that would definitely explain why your handles are breaking so soon. Damaged or worn out rollers can cause all sorts of problems with the rest of the door, not least of all the handle. If you don't think the 82-082 handle is what you need, though, then I'm unfortunately not able to recommend a better match. Your photos from 3 years ago were of an 82-082. If that wasn't what was originally installed on your door, then we would have no way of knowing what was. However I can tell you that surface-mount handles like the 82-082 can work on a huge variety of doors and it should probably work for you. Like I said before, these shouldn't break after 3 years. Fixing your broken rollers will probably keep this handle from breaking so quickly. |
Tom from SWISCO responded:
October 6, 2020
Unfortunately, the locking lever for the 82-082 is not sold separately. I apologize for the inconvenience. |