Don't know who made the door. The only number I found was on balance which reads 35ae1 bsi 121704. The letters BSI is turned perpendicular to the other numbers and letters. There is a plastic fitting that connects the string to the string that is broken. Can you identify the part or have a replacement balancer? The customer thinks storm door is at least 10 years old.
Thanks, Stan
This is a weird one. You don't often see a channel balance used for storm doors. They're a little heavy duty for that application. Either way, we may be able to supply a match. I'll need more information, though.
First, do you have an undamaged version of this balance? That would be a huge help.
If not, I will at least need to see a clear picture of the top of the metal channel and then another picture of the hook, clip, shoe, or whatever is at the end of the cord. It looks like the cord is pretty tangled up but please try your best. Without seeing that, there's no way to identify this balance.
