Rengency double hung window. Window balance assembly

A home owner from Maple Heights Ohio says:
Both my coils on each assembly broke, I would like to replace both window assemblys, thank you.
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Bob from SWISCO responded:

Thanks for posting. Your pivot shoe looks like our 15-191. This is compatible with our Series 160 Coil Springs. These are 1/2" wide, so confirm that your springs have the same width. Judging from your stamp number, you would need the S160-7, which is for 7.5 lbs of weight support per coil. Let us know if you have any other questions.

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