Repair Parts

Question

My single hung window is not functioning properly. I think it is one or both of these things (balances?). The length (nic plastic fittings) is 22". The only writing I could find said "21 3".

Can you identify and do you have replacement parts?

Chris

Casey · Accepted Answer

Hello,

It looks like you have either our S351-22, with a 15-002 bottom attachment, or S390-22, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2130 spring strength option for your replacement balances. Thank you!

Comparison of the S351 and S390 balance shoes.