Repairing broken latch

A handy person from Medway, MA says:
September 27, 2020
Need help on how to repair this broken latch. Harvey Casement window. New in 1995 when house was built. Also can't figure a way to manually unlatch that right side.
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Tom from SWISCO responded:
October 1, 2020

If your broken latch is stuck in the locked position, then you may have a project on your hands. If you can't stick the handle back in and force it open, then your only other option is to cut it off, which is no small task.

Aside from that, we can help you ID this lock. However I'll need to see a picture of it out of the window so I can see the part of it that actually does the locking.
A handy person from Medway, MA says:
October 3, 2020

Oh, it is definitely stuck in the locked position. I'm a machinist by trade and profession, and have been trying to fashion something to get it unlatched. No luck so far, but I don't back down from a challenge easily.

Please find attached the lock from the left side outside the window. I was hesitant to remove it all the way as the window is approx. 25 above the ground below. I very much appreciate your continued knowledge and assistance with this challenge.

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Tom from SWISCO responded:
October 5, 2020

It's tough to tell, but I would wager your locks are similar to our 38-092 and 38-091. Start by looking at these and seeing how well those arms match.
A handy person from Medway, MA says:
October 10, 2020
I will give these a try. Thanks so much for all your help. It really was invaluable.
Multi-Point Sash Lock LH, 24 Series
Multi-Point Sash Lock LH, 24 Series
38-091
$27.30
Multi-Point Sash Lock RH, 24 Series
Multi-Point Sash Lock RH, 24 Series
38-092
$27.30
How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
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