Hello Team,
I contacted your company yesterday regarding my own need for a similar product, that is broken differently. This request is on behalf of my customer, whose window lift tube is inoperative for a different reason. The sting is still intact but the plastic housing that secures the string on the wheel, or turn mechanism, is cracked and irreparable. The window will not stay in the up position.
This home was built in 2000, as was my home. We live in the same community. The Norandex label is legible in my window (and attached here). The label is gold but not legible in this window. It looks like the same label but the writing is worn off. I measured the length of this part as 30 (or 31") long.
Thank you for letting me know if this part can be ordered as well as the other request for a similar part that I submitted yesterday.
Thank you,
Sharon
