Replace casters on sliding glass door

A home owner from Maryland says:
November 1, 2021
Have 2 sliding glass doors - northeastern is the brand. Do you have replacement parts?
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Emily from SWISCO responded:
November 4, 2021

Hi there!

It sounds like you need new rollers. We'd be happy to help but we'll need to see them removed from the door to compare to our inventory. I'm afraid that's the only way for us to identify what you have. 

Thank you!
A home owner from Maryland says:
November 7, 2021
See pic attached

I need 2 of these please

Thumbnail of the uploaded file named FF47612F-8BB6-4F32-AA29-42913ECFF1F9.jpeg
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Emily from SWISCO responded:
November 8, 2021

Take a look at our 81-030 and 81-095 rollers. Carefully compare our dimensions to yours and see if either match up to your original roller. 
A home owner from Maryland says:
November 9, 2021
Thank you for your assistance. My door installer messed up the new doors when installing and refused to come back to fix the doors. So I had to figure it out myself.

Couldn't have done this without you.

Thanks!
Christine
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Emily from SWISCO responded:
November 10, 2021

I'm so glad we were able to be of help, Christine! If you have any future hardware questions or repairs, you know where to find us! 
Acorn Patio Sliding Glass Door Roller
Acorn Patio Sliding Glass Door Roller
81-030
$9.97
Adjustable Tandem Roller, 1-1/2" Concave
Adjustable Tandem Roller, 1-1/2" Concave
81-095
$10.45
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