Replace channel balance

Question

I need to replace the part above. The metal part is 28 inches long (This excludes the plastic parts on the ends. The channel is 1/2 inch wide.I did not see writing on the metal piece.

Emily · Accepted Answer

Hello there!

Thank you for your patience during our busy season. With this combination of fittings, it looks like you have the S395-28 channel balance. If you don't have a stamp on your metal channel, you'll need to weigh your sash on a scale to choose the appropriate spring strength option. There's a chart on the S395-28's store page that will show you which option you'll need based on the weight of your sash.

If you have any questions just let us know!