Tom from SWISCO responded:
April 25, 2019
Looks like you need new awning window operators. We can help, but I'll need you to remove one of these operators and show me one clear picture that shows every installation hole in one shot, as well as one clear picture of the link arm. The operator must be fully removed to show us the link arm, we won't be able to identify it as long as it's still installed. Once we see that, we will do our best to find a good match. I'm afraid we can't help with the glass, but a local glass shop should be able to help you out with that. We also do not have service contractors, unfortunately. |
Dave Sr. from SWISCO responded:
May 6, 2019
I believe you have an older style Silverline aluminum awning window. This older window operator used the "e" clip to attach the link arm to the window linkage, but you can still use a screw type. Case in point, take a look at the 39-025 operator. This one uses a screw to attach the link arm to the window, which I find to be an easier attachment. That "e" clip was hard to deal with. The 39-025 looks like it could be worth considering as a replacement, but look over our dimensions and see what you think. |