Dave Sr. from SWISCO responded:
January 12, 2018
Hello! What I have done in the past while replacing wool pile is this: start by removing the existing pile first. You might have to cut it out to remove it. With the old pile removed, install one leg of the new wool pile in the window groove. Finally, with one leg of the pile base inserted, force the other leg of the pile in with the back of a utility knife. You might also be able to use a small flat-blade screwdriver. However, I found that the back edge of the utility knife works best.
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