A home owner from Chicago, IL says:
I'm looking for the exact replacement, the threads inside stripped so I'm not able to crank it
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Dave Sr. from SWISCO responded:


I believe you have an older style Ashland awning operator which we don't carry and may not be available anymore. Take a look at our 39-239B Truth operator along with the other parts we have associated for you. See if this could work for what you need. 

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