Replacement

A quick learner from Illinois says:
August 17, 2021
I am trying to figure out the correct part to purchase for this awning window. The current part is broken.

Thank you
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Emily from SWISCO responded:
August 20, 2021

Hi there!

Start by taking a look at our 39-348 awning operator, which uses the 36-078 shoe stud. Carefully compare our dimensions to yours and see if this matches what you need. 
A quick learner from Auburn NY 13021 says:
October 1, 2021
Looking to replace hardware for window crank. Handle is missing, need replacement handle also.

I think it might be 39-348 but not sure.

Window is caulked and sealed shut to keep weather and bugs out. Hoping you can determine which parts I need without having to unseal it.

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A quick learner from Auburn NY 13021 says:
October 1, 2021
Windows in my kitchen look very similar. These photos are from the kitchen windows.

The kitchen windows have the "Vetter" icon on them. Likely they are the same brand.
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Emily from SWISCO responded:
October 4, 2021

I'm afraid we won't be able to ID your hardware from these pictures. We'd be happy to help but we'll need to see a photo of your operators with the window open so that the arms that move the sash are fully visible. Let me know if that's something you can get for us. 
Shoe Stud
Shoe Stud
36-078
$6.45
Sill Mounted Awning Operator
Sill Mounted Awning Operator
39-348
$61.10
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
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How to identify casement and awning operators
How to identify casement and awning operators
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