A quick learner from Queens says:
Hello does your company sell this part? If it does, please provide a parts number. Thank you
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Tom from SWISCO responded:

I think we can help with this operator, but before I recommend anything I'd like another photo showing the guide at the end of the arm. Your tape measure is obscuring it but it is an important detail. Please let me know if that would be possible.

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Anatomy of a casement window
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