Replacement Awning Operator

A quick learner from New Jersey says:
July 25, 2020
My casement window no longer opens with the original handle. I bought a new generic handle, but it still did not work. I believe the handle section is stripped and I need a new operator piece , but I do not know what one to order. Please recommend my replacement part. Let me know if you need more pictures than the ones I attached. Thank you ! Denise
Thumbnail of the uploaded file named 9BF5F3B5-26D5-4A14-960B-BB0873B45798.jpeg
Thumbnail of the uploaded file named 64A3B761-34B5-4B19-91D1-DC3587730EDF.jpeg
Thumbnail of the uploaded file named 4EDBB16E-000A-4B5C-A579-8385C2D7DFA0.jpeg
Thumbnail of the uploaded file named 5775291F-BAE4-4FCE-8A07-528C00A63C6E.jpeg
Thumbnail of the uploaded file named A1784310-6FDC-4D9C-B420-C8DC8CD23D8A.jpeg
Profile picture of Bob
Bob from SWISCO responded:
July 28, 2020

Thanks for writing in. We actually consider this an awning window; they open 'vertically' like a garage door, whereas casement windows open from the side like a door. See our 39-083 or 39-140 to start. See if one of these matches up with your old awning window operator.
Dual Arm Crank, 21-1/2"
Dual Arm Crank, 21-1/2"
39-083
$55.87
Dual Arm Crank, 16"
Dual Arm Crank, 16"
39-140
$53.95
How to Replace an Awning Operator
How to Replace an Awning Operator
VIDEO
WATCH >
How to replace an Awning window operator
How to replace an Awning window operator
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.