Replacement Balance

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Quick Learner from AZ

Oct 31, 2020 2:07 pm

Atrium non tilt window. Thenumbers on the side are 28 3 GW CMC 7.
Can you suggest a replacement balance? Thanks.

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10 Replies

Casey from SWISCO

Nov 3, 2020 10:13 am

Thank you for posting! I would be happy to help you identify some replacement channel balances. Can you please provide me with some clear, close-up images of the plastic fittings at either end? The series is determined by these attachments, so such pictures will help me be confident in my recommendation. Thanks!

Home Owner from AZ

Nov 3, 2020 5:28 pm

Thank you for your response. I hope this is what you needed to see.

Casey from SWISCO

Nov 4, 2020 8:22 am

Thank you for these follow up pictures. They are exactly what I needed to see! It looks like you will need our S395-29, with the 2830 stamp option. Let me know if you have any further questions!

Quick Learner from 33955

Jan 4, 2021 2:54 pm

https://www.swisco.com/swiscoCom/customerDiscussions/images/uploadPreviewOverlay.png

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Casey from SWISCO

Jan 4, 2021 3:20 pm

Hello, thank you for writing in. In regards to your channel balances, I will need to see clear images of the plastic attachments at either end of the metal channels. These are very important for identifying the correct series.

In regards to your top sash guide, the best substitute will ultimately come down to the dimensions. I suggest you start by reviewing our 18-166, 18-185, 18-064, and 18-009. Compare their dimensions to your original part to see if any of them could function as a replacement for you.

Quick Learner

Jan 4, 2021 3:22 pm

adding pictures to discussion #D193477

2 user uploaded images

Casey from SWISCO

Jan 6, 2021 12:54 pm

Great, thanks for the follow up pictures! See our S395-30 with the 2930 stamp option. Please let me know if you have any further questions.

Quick Learner

Jan 6, 2021 1:19 pm

Now what happens , R U going 2 send out 2 channel balances & 2 plastic pieces?

Casey from SWISCO

Jan 7, 2021 9:01 am

You will need to place an order through our website. You simply add your desired products to your cart and from there proceed to our secure checkout.