Replacement Balance bar

A handy person from Virginia says:
Window sash keeps falling. Balance bar followers that the window rides on are broke. Aluminum part is 25" long and 1/2" wide at its widest part.
User submitted photos of a window balance.
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Tom from SWISCO responded:
Our S751-25 channel balance with a 24HD option should be the balance you need. Take a look and let us know what you think.
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
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