Replacement Balance for Tilt-out Window

Hey, John. See our 15-216 pivot shoe to start out. I'm not sure about the balance, it may need to be custom made. To confirm, can you show me the window track where the balance is? Can you also show me how it attaches to both the shoe and track?

To replace the balances, first tilt in and remove both the top and bottom sashes. You would then place a flat head screwdriver in the metal cam of the pivot shoe and turn it to unlock it. This will allw you to slowly bring it up to the balance. Make sure to do this gently, but firmly. If you just let go of the screwdriver, the shoe will shoot up the jamb track!

Now, the jamb liners are held in by the pressure of the sashes, so you should be able to just pull them out of the wood frame. Unhook the balance at the top and slide it out with the shoe attached. You can reuse your old S-clip and pivot shoe if you want and install them to the new balance. Slide the new balance in until the S-clip hooks on the jamb liner where it went originally, put the jamb liner back in the window, and finally use your screwdriver to bring the shoe down low enough that you can put the sash back in.

I think there may be too possibilities, depending on the shape of the metal channel. Take a look at this page. You don't need to click on anything, just look at the two pictures, for a Plain type channel and Ribbed type channel. Which type do you have? I can't quite tell.