Replacement Balance needed

A home owner from Livermore California says:
Looking for a replacement balance for my Single Hung window
1/2 WIDE,
METAL Channel length=33 INCHES LONG
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Tom from SWISCO responded:

Thanks for your photos. Based on what I see here, you have either our S380-33 or S385-33, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

A home owner from Livermore California says:
I have the 1 3/32 wide shoe. I placed order for 2x. Thanks for the Help.
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Tom from SWISCO responded:

Awesome! You're very welcome, and of course thank you for your business. Please let me know if we can be of any further assistance.

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