Hello,
I am looking at your Series 750 Channel Balances This is the SWISCO Series 750 Channel Balance Sash Support System (also known as a block and tackle balance) for tilt windows.I need 4 that say 25 BSI but measure 26 inches long and 4 that say 15 BSI but measure 16 inches long. The 750 Channel Balances do not come in the lengths I need. What do you suggest?
Thanks,
Andy
Hello, Andy. This is not the Series 750 balance. The terminal clip at the end of the cord is a totally different style, designed to interact with a very different type of shoe. We can supply this balance, but it has to be a custom order since it's not a stock configuration.
Before we go any further, I had a few questions. First, can you tell me how many of these balances you needed? Can you also tell me the exact weight of the sash? Finally, I see you're showing a hook, but it's off by itself and I'm not sure how it relates to the balance. Is this how it installs at the top? If so, can you show me? I'd like to see an undamaged balance for this, if possible.
Thanks for getting back to us, Andy. It probably won't be cheaper to get new windows, no. That could cost you hundreds, maybe even thousands of dollars. These balances probably won't cost more than $20 to $25 bucks each. Maybe a little more, but I need to know those weights first.
Removing the sash and placing it on a scale should be sufficient. I'm not sure why it didn't register. These are fairly large glass panels we're talking about. Even the smaller sash should be around 5 to 10 pounds, which should be more than enough to show up on a scale. I would try again, just to be sure.
Hi Tom,
I forgot to mention that the hook connects with the top rivet in the balance and hooks over the top of the side piece of the window.
If you would like I can send you one of each of the old parts.
Andy
Thanks, Andy. So what we'll be doing is sending you an S751-26 with a 25R stamp, which carries 10 pounds, as well as an S751-16 with a 15R stamp, which also carries 10 pounds. We will also be swapping out the shoe they come with for the 15-043 terminal clip. Does that look right to you?
I'll email two purchase links now according to these specs. Let me know if you had any questions or wanted to make any changes.
Oh, and one last thing before I forget: these won't come with those hooks at the top, but they will come with the rivets. You should be able to reuse your old hooks, but if that's not possible you'll need to add new ones to your cart separately. See our 19-029.
Tom,
I would also like to replace the pivot shoes, I know one is broken and they all look worn. Which do you recomend for my application?
Thanks,
Andy
This pivot shoe is a little weird. I'm afraid I couldn't find an exact match. We'll have to try to use a substitute; before I recommend anything, can you tell me the exact width and thickness of this shoe? I would wager it's 1" thick, but I can't eyeball the thickness. Maybe 9/16", or even more. Let me know and I can try to find something that will fit in your channel the same way.
You're right, I'm very sorry for missing that. I wasn't too far off, but a 1/2" thickness is a little troublesome. We don't have anything in that size. I would say the best match available in our inventory is the 15-173, but this is 31/32" x 9/16". That's a little bigger in both width and thickness. Do you think you could get that to work?
That's great news, Andy! I'll email you that new order link right now.
