The previously ordered parts 19-024 and 15-095 were used on other windows and are not pictured in the channel photos I sent you..
I was changing out the tops and shoes on another window identical to the one that needs the new balance. The balance number on those is slightly different.
The number on both of those balances is " e 272000HN " The other balance is marked " h 27300HN "
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Tom from SWISCO responded:
July 19, 2019
Thanks for contacting us. I agree that our 19-024 top and 15-095 bottom nylon fittings match what I see in your photos. However, I'm confused by your second post. Do you need parts that are different from those? Can you elaborate? If I'm mistaken and these are what you needed, then we can provide this balance as a custom order. I'll email you an order link and price quote now for 1, however you may want to consider getting 2. We usually recommend replacing both balances for one sash so that they work optimally. I'll be sending you a second order link for that quantity just in case. Let me know if you have any questions or wanted to make any changes. |
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Tom from SWISCO responded:
July 23, 2019
I agree with your assessment, those old 2720 stamps were too weak for a 16 pound sash. 2730 should be perfect. |
